Agencies
Agencies that stopped typing into portals.
Three of the 212 agencies routing their carrier work through Bevel, and the numbers their own management systems report.
See what it costs
Ostrowski Insurance
Cedar Rapids, IA
One office · 9 people
Two calls for every certificate became none.
Contractors used to phone Ostrowski Insurance twice for the same certificate: once to ask, once to ask where it was. Six months into Bevel, the holder has it before the first call ends.
52 sec
median from a holder’s email to the certificate going out
1,912
certificates issued since March without a person touching them
11 hrs
a week back across three CSR desks
Read the story
Thornbury Group
Omaha, NE
Three offices · 31 people
312 renewals rated in August. People touched 19.
Thornbury Group ran renewals off a wall of sticky notes in each of its three offices. Now the list empties itself 45 days out, and the operations lead reads exceptions instead of chasing dates.
312
renewals re-rated in August across three offices
19
of them needed a person, each for a stated reason
45 days
before expiry that every insured now hears from the agency
Read the story
Pfeiffer & Ruhl
Fort Wayne, IN
One office · 7 people
Two weeks of watching before it sent a thing.
Casey Pfeiffer had turned down two automation products because neither would show its work. Review mode let a seven-person agency approve every run until it had seen enough.
25
approvals in a row before the first certificate went out untouched
0
certificates corrected after the fact in six months
2.4 hrs
a day back for each of two CSRs
Read the story
Across 212 agencies · Jan 1 – Aug 31, 2026
What eight months of routing adds up to
- 11,406
- certificates issued without a person touching them
- 52 sec
- median time from a holder’s email to the certificate going out
- 38
- carriers connected through their portals and APIs
- 2.6 hrs
- saved per CSR per day, measured across 212 agencies
Your agency, two weeks from now.
Connect the AMS read-only and approve the first 25 certificates yourself. If you would not have sent one of them, it never leaves.
- Sheet
- 1 of 1
- Revision
- Sep 2026
- Drawn by
- Bevel
- Checked by
- A person, every time